It’s become abundantly clear that though much of our country is reopening to some degree, we will never truly go back to “business as usual.” Many businesses are pivoting in order to adjust to this new reality, and CSR is no exception. Here’s how we’re pivoting in light of the changes brought about by COVID-19.

I have always believed that our work must be done at least partially in person so I have avoided growing outside of the Atlanta metro area.

Though dabbling here and there outside of Atlanta (particularly our push into Spain), I assumed that going into southeastern markets around Atlanta was something that would be a fail without in-person contact.  Our model involves a high degree of trust building, collaborative behaviors – how could we ever replicate this in a non-live way?

Cue eye roll.

I am already seeing benefits from the COVID crisis (gotta look for those silver linings!): an increased willingness to transact business over video and non-traditional means.  When CSR works with its clients, we get into some pretty deep stuff – stuff that truly lends itself to sitting across a table from someone and being live.  Yet these last weeks and months have shown us that that same result can be achieved and maintained virtually.

Is it as easy?  No.

Does that mean that we shouldn’t offer it?  Absolutely not – as we like to tell our own clients, not offering what we really excel at for no good reason other than that the new way is a departure from the old benefits no one – not us and certainly not the potential clients out there that can benefit from our awesomeness.

We’re excited to be offering this new virtual model – reach out to learn more about how CSR is open for business outside of Atlanta.

Alex is a game changer, a fixer, and a no-nonsense entrepreneur who gets to the heart of the matter with business owners. Alex has more than 25 years of experience driving organizational change through strategic planning and execution. By focusing on a client’s specific value and the subsequent growth and scaling of the enterprise, Alex has driven businesses to more than 11M in revenue growth, with up to 61x ROI on their investment. An Atlanta native, Alex graduated from Georgia Tech with a Bachelor’s degree in Management and received a Master’s degree in Information Systems from George Washington University. After a 15-year career in manufacturing, health information management, and financial services, Alex broadened his experience even more by working in diverse industries ranging from multiple professional service verticals (e.g., law, medical, engineering, etc.) to the non-profit sector. He was instrumental in the turn-around of a public company that started at $18MM and subsequently sold for over $300MM. Alex’s roots run deep through the Atlanta community he serves. He is a mentor in the Georgia Tech Mentor Jackets program, President Emeritus of the Georgia Tech Intown Alumni Network, and an event sponsor for the George Washington University Alumni Association Atlanta Club. He currently serves on the board of Pinecrest Academy and past board chair of Lifecycle Building Center, a nonprofit community resource whose mission is to make the lifecycle use of the built environment increasingly efficient and sustainable.