The Game Changing Question

The Game Changing Question

At CSR, we have been fans for a long time of Alex Goldfayn’s work – his books, his videos, his newsletter, and his client engagements.  Why?  Because we have witnessed first-hand how his revenue growth principles work, and we love their practicality, simplicity and...
Striving for the Ideals

Striving for the Ideals

There’s a tool that CSR employs with all of our clients looking for strategic growth. That tool is the ideal client profile or ICP. The ICP is a lovely tool because it’s quite the Swiss Army knife with its many uses and benefits. We’ll break down those utilities and...
Do Your “Boarding” Processes Pass Muster?

Do Your “Boarding” Processes Pass Muster?

Almost every company lists their human resources as their #1 asset.  They place high priorities on their talent and invest significant dollars in compensation, benefits, training, and other development time and expenses.  At CSR, we have discovered time and again that...
Goal Setting Doesn’t Have to Hurt

Goal Setting Doesn’t Have to Hurt

As the calendar pages fly by in December, many of our thoughts turn to setting goals for the new year.  This is natural, it’s expected, and it can often be painful.  Whether you’re choosing personal resolutions or setting new goals for your company, you may feel a mix...
It’s The Thought That Counts

It’s The Thought That Counts

When it comes to holiday gift giving, this cliché stands the test of time: it really is the thought that counts. And depending on the size of your organization, the number of folks you’d like to share gifts with, the size of your budget, and your resources, there are...