6 Steps to Ensure a Smooth Parental Leave

6 Steps to Ensure a Smooth Parental Leave

Whether you are preparing to welcome a child,  or simply taking leave for personal or familial reasons, ensuring a smooth transition of your workload to your coworkers means your clients and customers will not experience a disruption in the services your organization...
Silver Linings in the Coronavirus Pandemic

Silver Linings in the Coronavirus Pandemic

The experiences of the last few weeks have been a real whiplash with the promise of more turmoil to come.  CSR’s expertise has always been in solutions for your professional AND personal success, but those two realms are mixing in very new ways due to the coronavirus...
How to Effectively Manage a Remote Team

How to Effectively Manage a Remote Team

It won’t be long before many of us will be super experts at managing a remote team.  I have had the pleasure and flexibility of working remotely for several years now, and that includes managing a team of marketing professionals for one client along with interacting...
Planning during times of uncertainty

Planning during times of uncertainty

Daily life has certainly been turned upside down in the last two weeks.  Parents have learned to homeschool their children as teachers pivot to providing virtual assignments.  Families are spending much more time together than they are used to. Store shelves are empty...
“Sacrifices” at Work

“Sacrifices” at Work

Many of you reading this right now are well into this annual season of Lent or know someone who is observing Lent.  Lent is the penitential and preparatory season leading up to the Easter celebration and is traditionally marked by either giving up something that we...
What We’re Learning from COVID-19

What We’re Learning from COVID-19

The CSR universe is definitely feeling the effects of the Coronavirus or COVID-19 as we help our clients navigate responses and are impacted ourselves.  While we try very hard to put things into perspective, it’s hard not to get swept up in the pandemic’s focus and...
Capture your Audience with Attention Getting Devices

Capture your Audience with Attention Getting Devices

You’ve heard it before: First impressions are very important. Your first impression can be the defining moment in any interaction or presentation. Within the first minute of a presentation, an audience can gauge whether or not they are going to listen to what a...
FINALLY!  A chance to catch up.

FINALLY! A chance to catch up.

It’s a leap year, right?  Another day available to throw at that black hole of “stuff” that keeps gnawing away at you, right? Sorry; an extra day every 4 years isn’t going to make an appreciable dent into your backlog.  For example, I have a friend who runs a...
The Case for Employee Engagement

The Case for Employee Engagement

Employee engagement. It’s a big business buzz word. From small businesses to major corporations, CEOs, business owners, and HR Managers are searching and implementing programs to increase their employees’ engagement. Some are on a mission to improve working conditions...