Part 2: The Five Behaviors of a Cohesive Team

Part 2: The Five Behaviors of a Cohesive Team

Last week we examined five common problems that plague teams and their ability to collaborate effectively.  If you haven’t seen one or two (or all five) of these dysfunctions in action, please send the address and photos of the lonely tropical island where you’ve been...
Part 1: The Five Dysfunctions of a Team

Part 1: The Five Dysfunctions of a Team

The staff meeting is more of a lecture and less of a discussion or debate…again.  The league championship is lost when the star player makes the game all about how many points HE scores.  In the conference room, everyone agrees on the best solution, but the water...
Welcome, Kaile!

Welcome, Kaile!

CSR is excited to announce the addition of a new Client Manager, Kaile Daffron. Kaile believes in a multi-faceted approach to problem solving, seeking solutions from multiple disciplines. She brings more than a decade of experience to the CSR team in managing...
A key ingredient in our secret sauce: Meeting Minutes

A key ingredient in our secret sauce: Meeting Minutes

Tell me if this sounds familiar: You’re in a meeting, ideas are flying, plans are being made, and everyone’s energized and excited about putting ideas into action. After a productive session, you leave the conference room and head back to your desk to catch up on the...
Welcome, Casie!

Welcome, Casie!

CSR is excited to announce the addition of Casie Yoder to the team. Casie brings big picture communication strategies and more than a decade of marketing experience to the CSR team. As a Marketing Consultant, Casie will be leading CSR clients to implement marketing...
Our Go-To Interview Questions

Our Go-To Interview Questions

If you’ve ever sat in the hiring manager chair, you know that hiring the right candidate for a position requires far more insight than a paper resume can provide. In fact, to find the right fit, you may go through several rounds of interviews with candidates to...
CSR’s Recommended Reading for Clients

CSR’s Recommended Reading for Clients

As lifelong learners, we’re always looking for ways to improve our services and share valuable insights. We understand the value of an outside perspective (as is the nature of our business), so we often look to our CSR bookshelf full of professional reads. Not...