Stop Being Short-Sighted. Winning Is A Long Game

Stop Being Short-Sighted. Winning Is A Long Game

Sometimes in business (and in life) we hit a wall. We get to a point where our success slows or the progress we’ve made seems to have stalled out. Sometimes we can blast through that wall with brute force (dedicating more time, money, or effort to solving the problem)...
The Importance of a Post-Termination Post-Mortem

The Importance of a Post-Termination Post-Mortem

You did it–you fired that problem employee. You cleared it with HR and your employment attorney, ripped off the bandage, and deployed your offboarding plan. The last thing you want to do is sit around thinking about that ex-employee. But if you don’t do...
Pipedrive Review

Pipedrive Review

As part of my sales work at a software company, I use Pipedrive, a CRM and pipeline management tool that helps businesses track deals and their clients. Pipedrive monitors conversations between the business and customers, keeping them organized to better keep track of...

I’m not a Doctor, but I play one on TV

Okay, I’m dating myself here… For those of us that may be children of the 80’s (or was it 70’s?), the phrase “I’m not a doctor, but I play one on TV!” may bring back memories of cheesy commercials on TV and some vague references to SNL.  With the work that we do with...
Company Values: Do’s and Don’t’s

Company Values: Do’s and Don’t’s

At CSR, we have learned over time how essential the execution of a strategic planning session is to kick off our client engagements.  I have my discussion points almost in autopilot as I review how the mission/vision/values aspect of the session can then function as...
Operation: Zero Inbox

Operation: Zero Inbox

Email…you’re probably not a fan. I for one would probably put off answering emails indefinitely if my job didn’t depend on it. But maintaining an Inbox doesn’t have to be a monumental task. At CSR, we’ve developed some best practices to...
Event Review: Atlanta, a Global Business City

Event Review: Atlanta, a Global Business City

In my ongoing efforts to be more than an office hermit, I attended an ALPFA event on the 9th that turned out to be absolutely fascinating. The Association of Latino Professionals for America (ALPFA) is an organization dedicated to empowering Latino Professionals. I...
Six Reasons Your Contractor Might Be an Employee

Six Reasons Your Contractor Might Be an Employee

During a recent conversation with a fellow lawyer, I asked him how many employees he had in his shop.* He assumed a Cheshire grin… “Employees? Why bother?” he asked rhetorically. “I just use independent contractors. It simplifies everything.” “Really?” I prompted. He...
Ask the Right Question, Get the Right Answer

Ask the Right Question, Get the Right Answer

I remember hearing the following riddle as a child: Q: How many surrealists does it take to screw in a lightbulb? A: Guitar Though I initially had absolutely no idea what this meant, I would gleefully repeat it until a sympathetic adult (probably my Dad) took me aside...
The NEW A-B-Cs

The NEW A-B-Cs

I’ve never seen the 1992 movie Glengarry Glenn Ross, but I’ve watched that legendary clip where Alec Baldwin presents the classic initialism, “A-B-C: Always Be Closing.” (Warning: the clip has extreme curse words and slurs—watch at your own...