The Importance of a Post-Termination Post-Mortem

The Importance of a Post-Termination Post-Mortem

You did it–you fired that problem employee. You cleared it with HR and your employment attorney, ripped off the bandage, and deployed your offboarding plan. The last thing you want to do is sit around thinking about that ex-employee. But if you don’t do...
Pipedrive Review

Pipedrive Review

As part of my sales work at a software company, I use Pipedrive, a CRM and pipeline management tool that helps businesses track deals and their clients. Pipedrive monitors conversations between the business and customers, keeping them organized to better keep track of...
I’m not a Doctor, but I play one on TV

I’m not a Doctor, but I play one on TV

Okay, I’m dating myself here… For those of us that may be children of the 80’s (or was it 70’s?), the phrase “I’m not a doctor, but I play one on TV!” may bring back memories of cheesy commercials on TV and some vague references to SNL.  With the work that we do with...
Company Values: Do’s and Don’t’s

Company Values: Do’s and Don’t’s

At CSR, we have learned over time how essential the execution of a strategic planning session is to kick off our client engagements.  I have my discussion points almost in autopilot as I review how the mission/vision/values aspect of the session can then function as...