When your 360 evaluations are no longer cutting it

When your 360 evaluations are no longer cutting it

Team members at CSR are big fans of author Patrick Lencioni.  Last year I read about his Team Effectiveness Exercise at “The Hub.”  You’ve probably been asked to give or receive an evaluation for a 360 evaluation at some point in your career.  It was a popular...
Pipedrive Review

Pipedrive Review

As part of my sales work at a software company, I use Pipedrive, a CRM and pipeline management tool that helps businesses track deals and their clients. Pipedrive monitors conversations between the business and customers, keeping them organized to better keep track of...
Ask the Right Question, Get the Right Answer

Ask the Right Question, Get the Right Answer

I remember hearing the following riddle as a child: Q: How many surrealists does it take to screw in a lightbulb? A: Guitar Though I initially had absolutely no idea what this meant, I would gleefully repeat it until a sympathetic adult (probably my Dad) took me aside...
Entry Level Book Recommendations: Part 2

Entry Level Book Recommendations: Part 2

Earlier this year, I wrote about books that entry-level employees should read in order to get up to speed on business basics: This is not a blog post for the MBAs and “higher-ups.” This is for the ​entry level folks out there who may not know much about business as a...
Voice Dream (app review)

Voice Dream (app review)

If you’re like me (or anyone at CSR, really), you spend a lot of time in the car. I definitely love listening to music, but I do feel the urge to feel productive, and this is where audio books and podcasts come in. I’ve “read” about a dozen...